Terms and conditions

Purchasing

Hello and thank you for visiting Sweet Lemon Thyme! We handcraft and offer custom modest active and athleisure wear skirts to fit your personal and modesty preference. We also offer a great collection of curated tops and everyday leisure wear on occasion. 

order processing times

Stocked items ship within 2-5 business days and handcrafted/custom activewear takes a processing time of 9-12 business days. Holidays and non-operative business days are excluded from this order processing time. 

Returns + exchanges + cancelations

Return+ Exchange + Cancellation Policy 

• Due to the custom nature of our modest activewear, there is a 30% restocking fee for any order cancellations or return.  ORDERS PLACED DURING A PROMOTION, ON SALE, WITH A DISCOUNT CODE, AND/OR SEASONAL ITEMS ARE FINAL SALE. NO EXCEPTIONS. If you feel as if your order is incorrect or there is a problem with your order, please notify us within 3 days of receiving. In the case of a return, items must be in original, unworn and unwashed condition. Unless the reason for a return is an slt error, the customer is responsible for return shipping. no exceptions.
• We do offer returns and/or exchanges on full price curated items, with no restocking fee, such as tops, Pullovers, athleisure sets, dresses, etc.. Returns must be requested within 3 days of receiving order. Items must be unworn, unwashed and in original condition. If store credit is preferred, it is only applicable to stocked and ready to ship items.
• Refunds are issued within 1-3 business days to the original form of payment.

All sales are FINAL for sale and seasonal items.

Shipping

• Once an order is processed, please allow up to 1-2 business days to prepare for shipment. 
• Orders placed separately but to the same address are not combined and will ship separately. If you are wanting to combine an order, please place the order together.
• Please make sure your shipping address is current and correct, otherwise the order will not be shipped if our shipping system rejects the provided address. These orders will be cancelled.
• Please ensure custom options are selected at checkout on items that are customizable, otherwise the order will be cancelled.
• For shipped orders, we are not responsible for lost or stolen packages due to incorrect/invalid addresses. The customer is responsible for any additional incurred charges for shipments  returned due to shipping address errors on their part. 
• If the package is declared "delivered" and not able to be located, we are not responsible for replacement or refund.