Terms and conditions
Purchasing
Hello! Thank you for visiting Sweet Lemon Thyme! Our shopping platform has changed and we couldn't be more excited about it!
Our manufactured line is now available! This is stocked inventory, ready to ship within 1-2 business days!
We have FOUR shopping categories if you don't find what you need in our manufactured line. We also have a temporary category during COVID for soft cotton masks.
Manufactured Line
Quick Custom
Quick Ship
Summer Closeout
Our manufactured line is now available! This is stocked inventory, ready to ship within 1-2 business days!
We have FOUR shopping categories if you don't find what you need in our manufactured line. We also have a temporary category during COVID for soft cotton masks.
Manufactured Line
- Ready to ship inventory in 5 popular solid colors. This inventory can be customized with skirt lengths up to 23" and leggings from shorts to ankle length. Ships within 1-2 business days.
Quick Custom
- Ready to ship items with customizable options. Ships within 3-6 business days.
Quick Ship
- Ready to ship items! These items are not customizable. Ships within 1-2 business days.
Summer Closeout
- Clearance items that are ready to ship! These items are not customizable. Ships within 1-2 business days.
Shipping
- We ship on Monday, Wednesday and Friday.
- Orders placed separately but to the same address are not combined and will ship separately. If you are wanting to combine an order, please place the order together.
- Please make sure your shipping address is current and correct, otherwise the order will not be shipped if our shipping system rejects the provided address. These orders will be canceled.
- We cannot change the shipping address once an order has been placed. No exceptions.
- Please ensure custom options are selected at checkout on items that are customizable, otherwise the order will be canceled.
- For shipped orders, we are not responsible for lost or stolen packages due to incorrect/invalid addresses. The customer is responsible for any additional incurred charges for shipments returned due to shipping address errors on their part.
- If the package is declared "delivered" and not able to be located, we are not responsible for replacement or refund
Returns + exchanges
As of September 15th....
All sales are FINAL.
Purchases made on or after September 15th.....
Due to the nature of our product being customized, we are unable to provide returns or refunds. If you think your order is incorrect or there is a defect, please contact us within 3 days of receiving your order, otherwise it will be a final sale. A return and/or refund will ONLY be accommodated if reason for return is on our part.
Orders placed prior to September 15th....
All sales are FINAL.
Purchases made on or after September 15th.....
Due to the nature of our product being customized, we are unable to provide returns or refunds. If you think your order is incorrect or there is a defect, please contact us within 3 days of receiving your order, otherwise it will be a final sale. A return and/or refund will ONLY be accommodated if reason for return is on our part.
Orders placed prior to September 15th....
- Items purchased at full retail are potentially eligible for store credit or refund IF the item is in original and unworn condition. No exceptions. Please notify us within 3 days of receiving, otherwise it is a final sale.
- Due to the custom handcrafted nature of our product, there is a 15% restocking fee.
- Items returned without contacting us will be reshipped back to original recipient address.
- If eligible for a store credit or refund, return must be received within 15 days.
- Return shipping is not provided unless the reason for return is SLT's error.
- Any purchase made with discount code, on clearance or marked down is FINAL SALE. No exception.
